new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 1325333992
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. This will send an OTP to verify your identity, which you can use to log in instantly. No password or email is required, making the login process quick and hassle-free.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal, then click "send OTP" and wait for it to arrive. If you don't receive the OTP within the given time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, provide your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Only earned gaming money can be withdrawn, not bonus amounts. Withdrawn funds are the result of gaming, not the bonuses collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your Know Your Customer (KYC) details are complete and saved within this app. This includes linking your Aadhar card, saving your UPI details, and adding your bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes between 30 minutes to 3 hours to complete due to its fast and stable services. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay may extend the overall processing time beyond the typical 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus itself cannot be withdrawn, only the winnings it generates.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm the status of your withdrawal request. If it's still pending, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't arrive within 24 hours, you can contact the care centre for assistance.
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